Policies

Shipping Policy [view policy]

All in-stock merchandise is shipped within 24 to 48 hours of receiving your order.

If you have any questions regarding shipping, please contact customer service toll-free at 260-484-1016, Monday - Friday, 8:00am - 5:00pm EST.

Return Policy [view policy]

Refunds accepted with receipt if merchandise is not washed or damaged. If no receipt, an exchange is possible. Exchange only for items on sale.

Privacy [view policy]

At donsgear.com, we strive to provide the best possible customer service. This means that we respect our customers and are committed to protecting their privacy. Please read on for more details about our privacy policy.

Security [view policy]

When you submit sensitive information through our web site, your information is encrypted and protected with the best encryption technology in the industry - secure socket layer (SSL). You can see whether you are on a secure or non-secure page by looking at the small lock icon normally displayed within your browser's status bar. When the lock icon is "locked" you are in a secure area of the site and it is safe to transmit sensitive information. If you have any questions about the security of our web site, please e-mail the donsgear.com Webmaster.